What do I do if I Need Support with my Site?
If you can't find what you're looking for on our knowledge base, we're always ready to help you out with whatever you need. Plus, we realize that sometimes you just need to talk or email with a real person who can quickly help you out with whatever you need.
As part of our monthly hosting fee, all of our clients have access to our customer support team by emailing firstname.lastname@example.org, at any time. From here, if needed, we can quickly set up a phone call or zoom call to help you out with whatever is needed.
Our customer support email is accessible for the entirety of your partnership with us. From here we provide quick tech support and answer any questions you may have regarding your site.
This is also the email to use if there are any new ideas or changes that you would like to make to your site and need help completing it.
Even if you haven't signed up yet, and have some questions, feel free to send our team an email at email@example.com and we'll get to you right away!